| Live Support (no Maintenance Plan) |
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- Customers not enrolled in a Maintenance Plan
- Live phone assistance
- Chargable on a per-incident basis
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| ICS Maintenance Plan |
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- Software Upgrades
- Live support
Bonus Subscribe within 90 days of purchase or renew your subscription before it expires and receive an additional discount. |
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| I/CV Software Maintenance Plan |
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- Software Upgrades
- Live Support
Bonus Subscribe within 90 days of purchase or renew your subscription before it expires and receive an additional discount. |
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| I/CV System Maintenance Plan |
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- Software Upgrades
- Live Support
- One day of on-site training* OR Assistance with the development of 2 custom algorithms**
Bonus Subscribe within 90 days of purchase or renew your subscription before it expires and receive an additional discount. |
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*On-site visit will be scheduled with a minimum of 45 days advance notice and dates are subject to availability. |
**Algorithms are limited to control of instruments currently supported by Metrics Technology. |
Please contact Metrics Technology, Inc. at 1-800-398-1490, or (505) 761-9630 (8:30am-4:30pm MST) or Fax (505) 761-9641 or via email (support@metricstech.com).